Country General Manager

Job Description

Posted on: 
June 26, 2023

As a General Manager, you’ll be responsible for launching a new country and fully owning the P&L and growth trajectory of the business. You’re excited to “zoom in” and “zoom out” on a daily basis to both execute and guide the strategy of the business. 

You won’t start from scratch - you will be rolling out a playbook based on over a decade of experience by our co-founders who built the leading travel operator in Morocco from the ground up. We’ve since expanded into Italy, France, Spain, and East Africa, with a central team in charge of delivering support functions (marketing, BD, finance, HR) so that you can focus on building the sales and operations structure in your country.  

Build the foundation 

  • Execute using a tried and tested playbook for market entry 
  • Design your own travel brand
  • Develop a strategic understanding of the local travel market including competitor landscape
  • Identify and prioritize relationships with key suppliers, partners, and leading experience providers
  • Track and monitor against a playbook of key performance indicators to drive focus and execution

Scale growth

  • Own our strategic partnerships - grow personal relationships with leading channels., suppliers, partners, and experience providers
  • Execute a playbook of channel activation developed by the group
  • Identify unlocks to create step-change growth in our business. Spot our biggest gaps to doubling growth and attack them with rigorous focus
  • See around corners. Chart the path for future growth within your country and build a plan for getting there - what sub-categories we’ll expand into and what we’ll do next

Leadership

  • As the country grows, hire and lead a team of strong sales and operations specialists
  • Be a steward of our product. Ensure that we’re meeting the needs of our customers while consistently achieving excellent customer service
  • Be a trusted member of the leadership team

Opportunity size

Travel and Tourism is roughly a $1 trillion dollar industry and travelers of all ages, resources, and experience are looking for more “authentic travel” — engaging and meaningful experiences as close to 'the real deal' as they can get. 

Brian Chesky, founder of AirBnb, recently said “I think somebody could build a business the size of Airbnb just with experiences. We haven’t figured it out, maybe we will. I think somebody could build a hundred billion company just with experiences.”

Travel Collection’s mission is to bring authentic experiences to the world, through a tried and tested playbook, established through the growing success of the Moroccan, Italian, and French businesses.

About You

  • You are passionate about travel, whether with previous work experience or a seasoned traveler, you must be in love with what we do
  • You are comfortable operating as a team of 1 and will get in the weeds to produce results in a highly ambiguous environment. You are scrappy and no job is too small.
  • You have a track record of successfully managing and growing a business unit , organization, or product line
  • You are a world-class leader with experience hiring, managing, and developing a team
  • You are a strong strategic thinker and problem-solver, with the ability to make sound decisions under pressure
  • You have sound business acumen, including financial management, budgeting, and P&L responsibility
  • You have experience working in diverse cultural contexts with agility to adapt to different business environments

Requirements

  • 4-10 years of work experience with a demonstrated ability to lead and deliver complex projects
  • MBA from top tier school
  • Native of the country you are applying (or lived in country for 10+ years)
  • Full business proficiency of English and native country language (a third language is a plus)
  • A demonstrated curiosity in and passion for travel

What We Offer

  • A one-of-a-kind entrepreneurial track with lower risk and higher upside due to our tried and tested playbook
  • A young, dynamic, fast-paced and fun environment
  • Competitive base salary
  • Ownership at the group level (via an employee share option scheme ‘ESOP’)
  • Ownership and development of your country PnL
  • Professional development opportunities across the group
Apply now